Effective Date : 20/Nov/2024

At Alpha Human, a subsidiary of A.K. Enterprises, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products.

1. Shipping Coverage

We currently ship to the following regions:

Domestic: [List specific regions, states, or countries if applicable]International: [Specify countries if applicable]

If your location is not listed, please contact us at alphahuman.store@gmail.com to confirm availability.

2. Processing Time

Order Processing: Orders are processed within 1-3 business days of placement, excluding weekends and public holidays.
Custom or Personalized Orders: These may require additional processing time, which will be communicated at the time of purchase.
3. Shipping Methods and Delivery Time

We partner with reputable shipping carriers to ensure timely delivery. Shipping methods and estimated delivery times are as follows:

Shipping Method Estimated Delivery Time Cost
Standard Shipping [Insert Time Frame] [Insert Cost]Express Shipping [Insert Time Frame] [Insert Cost]International Shipping [Insert Time Frame] [Insert Cost]

Delivery times may vary based on the destination and unforeseen circumstances such as weather, customs delays, or carrier issues.

4. Shipping Costs

Shipping charges are calculated at checkout based on the selected shipping method, weight, and destination.

Free shipping is available for orders over [Insert Amount], if applicable.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.

Use the tracking number provided to monitor your shipment’s progress via the carrier’s website.

6. Undeliverable or Delayed Packages

If a package is deemed undeliverable due to an incorrect address, the customer is responsible for additional shipping fees for re-delivery.

For delays caused by unforeseen events (e.g., weather, carrier issues), we will work with the carrier to resolve the issue but cannot guarantee compensation for the delay.

7. International Shipping

For international orders:

Delivery times may vary depending on customs clearance and regulations in your country.

Customs duties, taxes, or import fees may apply and are the responsibility of the customer.

8. Damaged or Missing Items

Damaged Items: If your order arrives damaged, please contact us within 3 days of receipt. Include photos of the damage and your order details.

Missing Items: If an item is missing from your shipment, notify us within 3 days of delivery.

We will work to resolve these issues promptly, including replacements or refunds as necessary.

9. Changes to Shipping Information

If you need to update your shipping address after placing an order, contact us immediately at alphahuman.store@gmail.com. Address changes cannot be made after the order has been processed or shipped.

10. Contact Us

For questions or concerns about shipping, please reach out to:

Alpha Human
A subsidiary of A.K. Enterprises
House No 60, Khata No – 63, Room No 8, Khuda Alisher ,Chandigarh, Chandigarh, 160011
alphahuman.store@gmail.com
+91 9530749462